Terms and Policies

AMER CLIMATE LLC

TERMS AND CONDITIONS / PRIVACY POLICY

Effective Date: June 2026

Amer Climate LLC is committed to protecting your privacy and ensuring the security of your personal information. By using our website, requesting services, or contacting us, you agree to the following Terms and Conditions and Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Service Address
• Information submitted through contact forms, emails, phone calls, service requests, or agreements

2. How We Use Your Information

Amer Climate LLC uses your information primarily for email communication and service-related purposes, including:

• Scheduling HVAC service appointments
• Sending service confirmations and updates via email
• Providing estimates, invoices, and receipts
• Responding to customer inquiries and support requests
• Sending maintenance reminders and service notifications
• Improving customer service experience

3. Email Communication Policy

By providing your email address, you agree to receive email communications from Amer Climate LLC regarding:

• Appointment confirmations and reminders
• Service updates and technician notifications
• Estimates, invoices, and receipts
• Customer support responses
• Important service announcements

Email communication is the primary method of contact for all customer interactions.

You may unsubscribe from non-essential emails at any time by clicking the “unsubscribe” link or contacting us directly.

4. SMS Messaging (Limited Use or Optional)

Amer Climate LLC may use SMS messaging only for urgent or service-related communication when necessary.

If SMS is used, it will be limited to:

• Appointment reminders
• Technician arrival notifications
• Emergency service updates

Message frequency is minimal and only related to active service requests.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages.

5. Opt-In Methods

Customers may provide consent for communication through:

• Website contact forms
• Email communication
• Phone or service requests
• Service agreements

6. Opt-Out / Unsubscribe

You may opt out of communications at any time:

• Email: click “Unsubscribe” or request removal
• SMS (if enabled): reply STOP, CANCEL, or UNSUBSCRIBE
• Or contact us directly at our support email

After opting out, you may still receive essential service-related communications if required for active or ongoing services.

7. Customer Support

For all inquiries, support, or communication requests:

Amer Climate LLC
Email: amerclimate@gmail.com
Phone: (872) 377-3202

Business Hours: Monday–Sunday, 24/7 Emergency Service Available

8. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted electronically.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal requirements
• Support customer communication history

You may request deletion of your data where legally permitted.

10. Information Sharing

Amer Climate LLC does not sell, rent, or trade personal information for marketing purposes.

We may share information only when necessary to:

• Process payments
• Deliver requested services
• Comply with legal obligations
• Protect legal rights and business operations

11. Mobile Information Policy

Mobile phone information is not shared with third parties or affiliates for marketing purposes.

Any communication preferences or contact data are used strictly for service-related communication.

12. Service Disclaimer

Amer Climate LLC provides HVAC services on an “as available” basis. While we strive for accuracy and reliability, we do not guarantee uninterrupted service availability or error-free content.

All services are subject to inspection, availability, and applicable regulations.

13. Limitation of Liability

To the fullest extent permitted by law, Amer Climate LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, communication systems, or services.

14. Policy Updates

Amer Climate LLC reserves the right to update or modify this policy at any time. Updates will be posted on our website with a revised effective date.

15. Contact Information

Amer Climate LLC
Service Area: Chicago, Illinois and surrounding areas
Email: amerclimate@gmail.com
Phone: (872) 377-3202

By using our services or contacting us, you acknowledge that you have read and agree to this Terms and Conditions and Privacy Policy.